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Retrofit

Retrofit assessors and coordinators: who they are and when you need one

PAS 2035 explained for landlords: what the two roles do, what they cost, and when they're required.

Checked 6 October 2026 5 min read

PAS 2035 is the UK standard for retrofitting homes. Instead of buying measures one at a time, it plans the whole house so upgrades work together and don't cause problems such as damp. Two professionals sit at its centre.

Retrofit AssessorRetrofit Coordinator
What they doSurvey the home: energy assessment, condition, how it's usedRun the project: plan, risk, installers, sign-off
QualificationLevel 3 or 4 retrofit assessment awardLevel 5 Diploma in Retrofit Coordination
RegistrationTrustMark, via an approved schemeTrustMark, via an accredited scheme
Typical costAbout £550–£900 for a full assessmentFrom about £2,500 + VAT

When it's required

PAS 2035, with TrustMark-registered installers, is mandatory for grant-funded work, including Warm Homes: Local Grant. Privately funded work doesn't legally have to follow it, but it's the best way to avoid costly mistakes, and it gives you an evidence trail for the cost cap.

Independence matters

A coordinator works for you, not the installer. One business can carry out several roles, but any conflict of interest must be declared to you. Ask who pays them, and whether they earn commission from installers.

What you get at the end

  • A medium-term improvement plan, with measures in the right order.
  • Installation by TrustMark-registered businesses, with financial protection on the work.
  • Coordinator sign-off and a new EPC: your evidence of compliance.
Typical costs are indicative ranges from industry sources. Always get a written quote and check TrustMark registration at trustmark.org.uk.

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